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The gradual process of reform at the Press Complaints
Commission continues.
Complainants now have two months in which to register
their complaint about items published in newspapers
and magazines and their online editions.
For details on how to complain, click here.
And the PCC has remonstrated with an editor for
unnecessary delays in responding to complainants.
You can read the PCC adjudication here.
The MediaWise
Report, Satisfaction Guaranteed?, suggests these
and other procedural reforms.
Press
complaints systems under scrutiny published
in June (available from pw@presswise.org.uk,
price £16.30, inc p&p).
The PCC has agreed to meet with MediaWise in the
autumn to discuss the report findings, and we shall
continue to monitor progress towards a more open
and accountable regulatory system.
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